Taking Reservations
Sun Realty is the only vacation rental company that has a call center open seven days a week, featuring live Vacation Specialists. No phone trees. Your guests will speak with a trained, knowledgeable Vacation Specialist that will help them every step of the way. Sun Realty also offers Live Chat through our website. This feature allows owners and guests to chat online with our Vacation Specialists. SMS messaging is also available to those potential guests who prefer communicating via text. We are accessible and available in all forms of communication!
Collecting Your Rental Income
Sun Realty offers many payment options and plans to make it easier than ever to keep your home rented. With our enhanced Owner Portal, you can view all payments and reservations made to your home 24/7. Your rental income is direct deposited around the beginning of every month (following collection) to your bank account.
Distribution of Income
Due to North Carolina Real Estate Commission regulations, the first half of rental income disbursed to you cannot exceed more than 50% of the weekly rent amount, and the second half of rental income is direct deposited to your bank account around the first of every month, following your guest’s departure. Sun Realty will deduct our commission from each half of proceeds and a detailed owner statement is emailed to you simultaneously.
Getting You Paid
Sun Realty’s property management software is integrated to track all activity associated with your home. You will receive monthly statements including an activity report, rental income, and expenses that are easy to read and understand. You can also view all activity online with your easy-to-use Owner Portal.
Management Fees
Sun Realty’s management fees are calculated on gross rental amount of each reservation. Our mutual success depends on your home renting well; working as a team to maximize your rental results yields success for all.
Our Fee Covers:
- Rental Management
- Guest Services (including 24-hour emergency response)
- Guest Housekeeping
- Inspections
- Scheduling all Maintenance Needs
- Guest and Owner Accounting
- Secure Owner Website
- And Much More
Sun Realty has taken all the requests of today’s traveling guests and made reserving your home easy, convenient, and stress free at no extra cost to you and no visible cost to your guests. Your guests will have the option of having a hands-on, live representative walk them through their entire vacation experience.
Guest Benefits:
- Convenient & secured personalized reservation management tools online with Guest Portal
- Electronic lease option
- Process unlimited credit card transactions
- Complimentary welcome gift and hospitality kit upon arrival
- 24 Hour emergency service
- Six convenient offices from Corolla to Hatteras Island
